FAQ

  • What is Mindful Cleaning Co.?

    Mindful Cleaning Co is a residential decluttering, cleaning, and organizing service that focuses on those who struggle with their mental wellbeing.

    My services could be helpful to those:

    -Struggling with depression, anxiety, ADHD, executive dysfunction, OCD, postpartum depression, or any other mental health situation that is making it harder to keep a clean living environment.

  • Aren't you just a residential cleaning company?

    While my services are only meant for residential settings, it differs from a typical cleaning company, because…

    -I will work with you to go through your stuff(Decluttering)

    -I will clean your home no matter the state it’s in*. No need to tidy up before I get there.(Deep Cleaning)

    -I will work with you to create maintainable organizational systems that are adaptable based on your energy levels, and tailored to your unique needs.

  • How much do you charge?

    For the very first session, I charge $100 an hour, with a 3-hour minimum.

    Any additional hour will be $100 an hour, however, for all future visits, there is no time minimum.

  • Why are you so expensive?(Alternative Payment Plans)

    $100 an hour for In-person work, and $60 an hour for virtual work is a standard price for a professional organizer.

    Here are other ways you might be able to afford my services:

    -Paying through a buy now, pay later option at check out, through Afterpay.

    -Free Cleanings

    • For every 9 cleaning hours(no matter the customer), 1 cleaning hour is added to the cleaning lottery.

    • A lottery of one 3-hour Intro Session is given out each month through a lottery system.

    -Paying through a social service provider/ Case Manager:

    • If you are eligible for a Comprehensive Community Service, then that program may be able to pay me for the cleanings(we’ll work together to discuss that possibility during consultation call)

  • What's your cancellation policy?

    All cleanings require a $50 deposit. In the event that you cancel less than 24 hours before our session, the deposit will not be refunded. If it is cancelled in time, the deposit will be refunded.

  • Are you a mental health service/provider/professional?

    No. Mindful Cleaning Co., LLC. is not a mental health service.

    Nor is Jo Fernandez a mental health professional or provider.

    This is simply a service for those who are struggling with their mental well-being, and they believe a clean home is a part of the process of bettering their mental health.

    ((*DISCLAIMER* This is not a mental health service. I am not a mental health provider. However, your well-being is at the heart of what I do, and I am committed to respecting your privacy, maintaining confidentiality, and being culturally sensitive.

    If your life or a loved one’s life is in danger, please call emergency services immediately.))

  • Are you able to clean hoarded homes?

    Yes and no. If the level of hoarding is not causing a health concern for the inhabitants, and there are pathways to walk through, then yes.

    If it is a health concern for the inhabitants, then unfortunately, I am not equipped to help with that situation as of right now.

  • My home is clean, but I am looking for a cleaner or I want to support you.

    If you do not necessarily need my services, but want to support. Give a gift certificate to a friend.

    Or if you want to buy it for a random person, email me to discuss buying cleaning hours/sessions to be added to the “Lottery cleaning”?

  • You keep mentioning "Lottery/Free Cleanings", but I don't see it on the website?

    The page is currently under construction. It’ll be up soon! But if you email me that you’re looking for free cleanings, I’ll email you when I have the Free Cleanings” page go live.

  • OMG! I want to make a business like this, or have you collab with my business!

    Why compete when we can collaborate?

    Let’s work together to figure out the best way to serve our shared demographic.

    If you’re interested in learning about the theory behind what I do, email me!